Frequently Asked Questions

• Can I borrow items for a photo shoot?

  Absolutely! We enjoy partnering with other creatives on photoshoots. We offer three packages:

  Four place settings $250

  Eight place settings $300

  Twelve place settings $375

  Each of these can be designed to include the items that fit your vision best. If you find that you need greater or fewer numbers than these, you can speak with your Emerson James representative.

• Are you able to ship items? Can you deliver to my area?

  Due to the fragile nature of our items, we are unable to ship them.

  If you’re outside our local delivery area, please reach out. We are happy to estimate delivery costs and talk about minimums to deliver to your area.

• I’m interested in a few different items and would love to see how they look together. How can I do that?

  If you’re near one of our locations in Charleston, SC or Charlottesville, VA, we’d love to have you come by our space and see our items in person. If you aren’t local, we’re happy to pull your selections together and send you images to help your design process.

• Do you take custom orders?

  Yes! We love to hear from clients about what you’re looking for to see if we can source it from one of our makers. Of course, time is of the essence and we would want to secure your items sooner than later. Reach out to your Emerson James representative as soon as possible if you’re interested in having us acquire unique or custom items for your event.

• How does the booking process work?

  Once we have your information (contact, date, delivery location), we will send you a quote and a contract. After you’ve approved the quote, we require a 50% deposit and security deposit (returned to you after the event once we have received all inventory in tact) in order to reserve your items for your event date.

• What are your minimums?

  We cater to events of all sizes, and have a $500 minimum for all local pickup orders and $1,000 minimum for local delivery. For events outside of our local area, please inquire with us for more information.